RAKSUL Inc. (hereinafter referred to as “the Company”) operates various services (hereinafter referred to as “Services”) under the vision “Better Systems, Better World” and handles personal information (defined as “personal information” in the Act on the Protection of Personal Information (Act No. 57 of May 30, 2003) (hereinafter referred to as the “Personal Information Protection Act”)) in accordance with our Privacy Policy (https://corp.raksul.com/en/privacy-policy/).
We hereby inform you about the handling of personal information at our company as follows.
1. Name of Personal Information Handler
RAKSUL Inc.
1F IK Building, 2-24-9 Kamiosaki, Shinagawa-ku, Tokyo
President & Group CEO: Yo Nagami
2. Personal Information Administrator
Position: Head of Corporate Division
Department: RAKSUL Inc. Corporate Division
Contact: See “13. Personal Information Inquiry Desk” below
3. Collection of Personal Information
When using your personal information, the Company will only use it within the scope of the previously specified purposes. To prevent use beyond these purposes, we implement appropriate management measures, and if we need to use information for other purposes, we will clearly state those purposes and obtain prior consent from the individuals concerned.
4. Purpose of Using Personal Information
The purposes for which the Company acquires and holds personal information in its business activities are as follows:
(1) Personal information obtained directly through documents
| Personal Information Collected | Purpose of Use |
|---|---|
| ① Information about Service users (name, contact information, occupation, etc.) | ・Responding to inquiries about Services ・Providing Services (including authentication and service notifications) ・Analyzing and aggregating service usage ・Analysis for service improvements or new service planning ・Marketing purposes for Services (including email newsletter distribution and personalized advertising delivery) ・Measuring advertising effectiveness ・Purposes incidental to the above |
| ② Information about business partners and contractors (including contact persons for corporations) (name, contact information, affiliation, etc.) | ・Communications necessary for considering and implementing transactions or contracts ・Marketing purposes for Services ・Purposes incidental to the above |
| ③ Information about participants in company-sponsored training, seminars, and events (name, contact information, affiliation, etc.) | ・Operation and management of training, seminars, and events ・Analysis for improving or planning new training, seminars, and events ・Marketing purposes for Services ・Providing recruitment information ・Purposes incidental to the above |
| ④ Information about job applicants (name, contact information, date of birth, etc.) | ・Communications related to recruitment selection and onboarding procedures ・Purposes incidental to the above |
| ⑤ Information about company employees (name, address, date of birth, etc.) | ・Labor management ・Performance evaluation ・Personnel placement considerations ・Work-related communications ・Education and training ・Employee benefits ・Safety and security of company-managed areas ・Purposes incidental to the above |
| ⑥ Information about shareholders (including contact persons for corporate shareholders and potential shareholders) (name, address, etc.) | ・Exercise of rights and fulfillment of obligations under the Companies Act ・Responding to shareholder inquiries ・Providing information to shareholders ・Purposes incidental to the above |
| ⑦ Information about visitors and inquirers (name, appearance, etc.) | ・Responding to visits and inquiries ・Storage, management, and analysis of visit and inquiry content ・Safety and security of company-managed areas ・Purposes incidental to the above |
(2) Personal information obtained through methods other than direct documentation
| Personal Information Collected | Purpose of Use |
|---|---|
| ① Information about Service users (name, contact information, occupation, etc.) | ・Responding to inquiries about Services ・Providing Services (including authentication and service notifications) ・Analyzing and aggregating service usage ・Analysis for service improvements or new service planning ・Marketing purposes for Services (including email newsletter distribution and personalized advertising delivery) ・Measuring advertising effectiveness ・Purposes incidental to the above |
| ② Information about business partners and contractors (including contact persons for corporations) (name, contact information, affiliation, etc.) | ・Communications necessary for considering and implementing transactions or contracts ・Marketing purposes for Services ・Purposes incidental to the above |
| ③ Information about participants in company-sponsored training, seminars, and events (name, contact information, affiliation, etc.) | ・Operation and management of training, seminars, and events ・Analysis for improving or planning new training, seminars, and events ・Marketing purposes for Services ・Providing recruitment information ・Purposes incidental to the above |
| ④ Information about job applicants (name, contact information, date of birth, etc.) | ・Communications related to recruitment selection and onboarding procedures ・Purposes incidental to the above |
| ⑤ Information about company employees (name, address, date of birth, etc.) | ・Labor management ・Performance evaluation ・Personnel placement considerations ・Work-related communications ・Education and training ・Employee benefits ・Safety and security of company-managed areas ・Purposes incidental to the above |
| ⑥ Information about shareholders (including contact persons for corporate shareholders and potential shareholders) (name, address, etc.) | ・Exercise of rights and fulfillment of obligations under the Companies Act ・Responding to shareholder inquiries ・Providing information to shareholders ・Purposes incidental to the above |
| ⑦ Information about visitors and inquirers (name, appearance, etc.) | ・Responding to visits and inquiries ・Storage, management, and analysis of visit and inquiry content ・Safety and security of company-managed areas ・Purposes incidental to the above |
| ⑧ Information provided by Service customers (delivery destination information, direct mail recipient information, print submission data, information stored on cloud infrastructure, etc.) | ・Providing Services ・Analyzing and aggregating service usage ・Analysis for service improvements or new service planning ・Purposes incidental to the above |
5. Management of Personal Information
We implement appropriate measures to protect acquired personal information and strive to prevent unauthorized acquisition, loss, alteration, or leakage of personal information.
6. Voluntary Nature of Personal Information
If you do not provide the required information items for our various Services, you may not be able to receive some of our Services.
7. Behavioral History Information on Websites
On websites operated and managed by the Company, we may collect behavioral history information and attribute information (information that, even if related to an individual, cannot identify a specific individual on its own, including cookies, IP address information, website browsing and behavioral history, website purchase history, device ID, user agent, and referrer; hereinafter referred to as “behavioral history information, etc.”) using cookies and other technologies. We use behavioral history information for purposes including service improvement, new service consideration, targeted advertising delivery, and marketing including advertising measurement.
Additionally, regarding behavioral history information, we may collect information from or provide information to business operators providing tools such as Google Analytics and advertising delivery services. In such cases, we may obtain information about advertisements clicked before visiting our site (such as click dates and advertising sites) through these tools and services, match it with users’ personal information, and Google, Inc. and other third parties may collect some behavioral history information and use it for providing, improving, or developing new marketing services. Please accept this in advance.
8. Provision of Personal Information to Third Parties
We will not provide personal information to third parties without the consent of those who provided the information. However, we may provide your personal information without individual consent in the following cases. In such cases, we will provide only the minimum necessary personal information and limit its use to that scope.
(1) When requested by national or local governments, courts, police, or other legally authorized institutions as required by law
(2) When necessary to protect human life, body, or property, and obtaining the individual’s consent is difficult
(3) When outsourcing personal information handling operations to third parties under confidentiality agreements within the scope necessary to achieve the intended purpose
9. Supervision of Contractors
We may outsource all or part of personal information handling. When outsourcing, we will enter into contracts including confidentiality provisions with contractors and provide necessary and appropriate supervision to ensure proper security management of personal information by the contractor.
10. Provision of Information to Third Parties in Foreign Countries
The Company may outsource part of the operations necessary for Service provision or business operations to third parties in foreign countries (countries or regions outside Japan, excluding those designated by Personal Information Protection Commission regulations as having personal information protection systems equivalent to Japan’s in terms of protecting individual rights and interests; hereinafter the same) and provide personal information to such contractors (including subcontractors; collectively referred to as “contractors, etc.”).
We have agreed with contractors, etc. to establish systems that meet the standards defined in Japan’s Personal Information Protection Act and take necessary measures to ensure continuous implementation of appropriate measures by contractors.
In addition to the above, we may provide personal information to the following foreign third-party contractors, or contractors located in Japan may process personal information provided by us on servers in the following countries:
・United States of America (California)
For information about personal information protection systems in the above countries/regions, please refer to the following information disclosed by the Personal Information Protection Commission (links to external sites):
Survey of Personal Information Protection Systems in the United States Federal Government – Personal Information Protection Commission – (ppc.go.jp)
https://www.ppc.go.jp/files/pdf/USA_report.pdf
Survey of Personal Information Protection Systems in California – Personal Information Protection Commission – (ppc.go.jp)
https://www.ppc.go.jp/files/pdf/california_report.pdf
11. External Links
Our website may provide pages containing links to external sites. In such cases, we cannot take any responsibility for personal information protection at linked sites. When linking to external sites, please be sure to check the personal information regulations of the linked companies before use, as information will be managed according to their regulations.
12. Measures Taken for Personal Information Security Management
For stricter handling of personal information, we operate a personal information protection management system based on our privacy policy that complies with JIS Q 15001, having established personal information protection regulations while understanding the external environment. When actually handling personal information, we implement security management measures from four perspectives: organizational, human, physical, and technical. For details about security management measures, please contact the Personal Information Inquiry Desk listed in Section 13 below.
13. Personal Information Inquiry Desk
Please send inquiries to the “Personal Information Protection Consultation Desk” via this link.
(Reception hours: 10:00-17:00, excluding Saturdays, Sundays, holidays, and New Year’s holidays)
14. Procedures for Responding to Disclosure Requests
When we receive requests for notification of purpose of use, disclosure, correction, addition or deletion of content, cessation of use, erasure, cessation of third-party provision, and disclosure of third-party provision records (hereinafter collectively referred to as “personal information disclosure, etc.”), we will respond without delay within the scope protected by the Personal Information Protection Act. To request personal information disclosure, etc., please contact the “Personal Information Inquiry Desk” listed above. We will send you an application form (written document) for requesting personal information disclosure, etc. Please complete the required information on the application form and submit it along with documents confirming your identity.
15. Handling of Specific Personal Information
(1) Compliance with Laws Regarding Specific Personal Information
When handling specific personal information (defined as “specific personal information” in the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures (Act No. 27 of May 31, 2013)), the Company complies with laws, national guidelines, and other standards regarding the handling of specific personal information.
(2) Purpose of Using Specific Personal Information
The Company will handle acquired specific personal information only for individual number-related administrative procedures as prescribed by law, including procedures related to withholding tax, individual resident tax, labor insurance, social insurance, National Pension System Category 3 insured persons, and payment statement preparation.
(3) Security Management Measures for Specific Personal Information
The Company implements appropriate security management measures to prevent leakage, loss, or damage (including loss, destruction, and alteration) of specific personal information. We continuously review these security management measures and work to correct and improve them.
(4) Complaints and Inquiries
For complaints and consultations regarding specific personal information handled by the Company, please contact the “Personal Information Inquiry Desk” mentioned above.
Last revised: November 1, 2024
RAKSUL Inc. (hereinafter referred to as “the Company”) operates various services (hereinafter referred to as “Services”) under the vision “Better Systems, Better World” and handles personal information (defined as “personal information” in the Act on the Protection of Personal Information (Act No. 57 of May 30, 2003) (hereinafter referred to as the “Personal Information Protection Act”)) in accordance with our Privacy Policy (https://corp.raksul.com/en/privacy-policy/).
We hereby inform you about the handling of personal information at our company as follows.
1. Name of Personal Information Handler
RAKSUL Inc.
1F IK Building, 2-24-9 Kamiosaki, Shinagawa-ku, Tokyo
President & Group CEO: Yo Nagami
2. Personal Information Administrator
Position: Head of Corporate Division
Department: RAKSUL Inc. Corporate Division
Contact: See “13. Personal Information Inquiry Desk” below
3. Collection of Personal Information
When using your personal information, the Company will only use it within the scope of the previously specified purposes. To prevent use beyond these purposes, we implement appropriate management measures, and if we need to use information for other purposes, we will clearly state those purposes and obtain prior consent from the individuals concerned.
4. Purpose of Using Personal Information
The purposes for which the Company acquires and holds personal information in its business activities are as follows:
(1) Personal information obtained directly through documents
| Personal Information Collected | Purpose of Use |
|---|---|
| ① Information about Service users (name, contact information, occupation, etc.) | ・Responding to inquiries about Services ・Providing Services (including authentication and service notifications) ・Analyzing and aggregating service usage ・Analysis for service improvements or new service planning ・Marketing purposes for Services (including email newsletter distribution and personalized advertising delivery) ・Measuring advertising effectiveness ・Purposes incidental to the above |
| ② Information about business partners and contractors (including contact persons for corporations) (name, contact information, affiliation, etc.) | ・Communications necessary for considering and implementing transactions or contracts ・Marketing purposes for Services ・Purposes incidental to the above |
| ③ Information about participants in company-sponsored training, seminars, and events (name, contact information, affiliation, etc.) | ・Operation and management of training, seminars, and events ・Analysis for improving or planning new training, seminars, and events ・Marketing purposes for Services ・Providing recruitment information ・Purposes incidental to the above |
| ④ Information about job applicants (name, contact information, date of birth, etc.) | ・Communications related to recruitment selection and onboarding procedures ・Purposes incidental to the above |
| ⑤ Information about company employees (name, address, date of birth, etc.) | ・Labor management ・Performance evaluation ・Personnel placement considerations ・Work-related communications ・Education and training ・Employee benefits ・Safety and security of company-managed areas ・Purposes incidental to the above |
| ⑥ Information about shareholders (including contact persons for corporate shareholders and potential shareholders) (name, address, etc.) | ・Exercise of rights and fulfillment of obligations under the Companies Act ・Responding to shareholder inquiries ・Providing information to shareholders ・Purposes incidental to the above |
| ⑦ Information about visitors and inquirers (name, appearance, etc.) | ・Responding to visits and inquiries ・Storage, management, and analysis of visit and inquiry content ・Safety and security of company-managed areas ・Purposes incidental to the above |
(2) Personal information obtained through methods other than direct documentation
| Personal Information Collected | Purpose of Use |
|---|---|
| ① Information about Service users (name, contact information, occupation, etc.) | ・Responding to inquiries about Services ・Providing Services (including authentication and service notifications) ・Analyzing and aggregating service usage ・Analysis for service improvements or new service planning ・Marketing purposes for Services (including email newsletter distribution and personalized advertising delivery) ・Measuring advertising effectiveness ・Purposes incidental to the above |
| ② Information about business partners and contractors (including contact persons for corporations) (name, contact information, affiliation, etc.) | ・Communications necessary for considering and implementing transactions or contracts ・Marketing purposes for Services ・Purposes incidental to the above |
| ③ Information about participants in company-sponsored training, seminars, and events (name, contact information, affiliation, etc.) | ・Operation and management of training, seminars, and events ・Analysis for improving or planning new training, seminars, and events ・Marketing purposes for Services ・Providing recruitment information ・Purposes incidental to the above |
| ④ Information about job applicants (name, contact information, date of birth, etc.) | ・Communications related to recruitment selection and onboarding procedures ・Purposes incidental to the above |
| ⑤ Information about company employees (name, address, date of birth, etc.) | ・Labor management ・Performance evaluation ・Personnel placement considerations ・Work-related communications ・Education and training ・Employee benefits ・Safety and security of company-managed areas ・Purposes incidental to the above |
| ⑥ Information about shareholders (including contact persons for corporate shareholders and potential shareholders) (name, address, etc.) | ・Exercise of rights and fulfillment of obligations under the Companies Act ・Responding to shareholder inquiries ・Providing information to shareholders ・Purposes incidental to the above |
| ⑦ Information about visitors and inquirers (name, appearance, etc.) | ・Responding to visits and inquiries ・Storage, management, and analysis of visit and inquiry content ・Safety and security of company-managed areas ・Purposes incidental to the above |
| ⑧ Information provided by Service customers (delivery destination information, direct mail recipient information, print submission data, information stored on cloud infrastructure, etc.) | ・Providing Services ・Analyzing and aggregating service usage ・Analysis for service improvements or new service planning ・Purposes incidental to the above |
5. Management of Personal Information
We implement appropriate measures to protect acquired personal information and strive to prevent unauthorized acquisition, loss, alteration, or leakage of personal information.
6. Voluntary Nature of Personal Information
If you do not provide the required information items for our various Services, you may not be able to receive some of our Services.
7. Behavioral History Information on Websites
On websites operated and managed by the Company, we may collect behavioral history information and attribute information (information that, even if related to an individual, cannot identify a specific individual on its own, including cookies, IP address information, website browsing and behavioral history, website purchase history, device ID, user agent, and referrer; hereinafter referred to as “behavioral history information, etc.”) using cookies and other technologies. We use behavioral history information for purposes including service improvement, new service consideration, targeted advertising delivery, and marketing including advertising measurement.
Additionally, regarding behavioral history information, we may collect information from or provide information to business operators providing tools such as Google Analytics and advertising delivery services. In such cases, we may obtain information about advertisements clicked before visiting our site (such as click dates and advertising sites) through these tools and services, match it with users’ personal information, and Google, Inc. and other third parties may collect some behavioral history information and use it for providing, improving, or developing new marketing services. Please accept this in advance.
8. Provision of Personal Information to Third Parties
We will not provide personal information to third parties without the consent of those who provided the information. However, we may provide your personal information without individual consent in the following cases. In such cases, we will provide only the minimum necessary personal information and limit its use to that scope.
(1) When requested by national or local governments, courts, police, or other legally authorized institutions as required by law
(2) When necessary to protect human life, body, or property, and obtaining the individual’s consent is difficult
(3) When outsourcing personal information handling operations to third parties under confidentiality agreements within the scope necessary to achieve the intended purpose
9. Supervision of Contractors
We may outsource all or part of personal information handling. When outsourcing, we will enter into contracts including confidentiality provisions with contractors and provide necessary and appropriate supervision to ensure proper security management of personal information by the contractor.
10. Provision of Information to Third Parties in Foreign Countries
The Company may outsource part of the operations necessary for Service provision or business operations to third parties in foreign countries (countries or regions outside Japan, excluding those designated by Personal Information Protection Commission regulations as having personal information protection systems equivalent to Japan’s in terms of protecting individual rights and interests; hereinafter the same) and provide personal information to such contractors (including subcontractors; collectively referred to as “contractors, etc.”).
We have agreed with contractors, etc. to establish systems that meet the standards defined in Japan’s Personal Information Protection Act and take necessary measures to ensure continuous implementation of appropriate measures by contractors.
In addition to the above, we may provide personal information to the following foreign third-party contractors, or contractors located in Japan may process personal information provided by us on servers in the following countries:
・United States of America (California)
For information about personal information protection systems in the above countries/regions, please refer to the following information disclosed by the Personal Information Protection Commission (links to external sites):
Survey of Personal Information Protection Systems in the United States Federal Government – Personal Information Protection Commission – (ppc.go.jp)
https://www.ppc.go.jp/files/pdf/USA_report.pdf
Survey of Personal Information Protection Systems in California – Personal Information Protection Commission – (ppc.go.jp)
https://www.ppc.go.jp/files/pdf/california_report.pdf
11. External Links
Our website may provide pages containing links to external sites. In such cases, we cannot take any responsibility for personal information protection at linked sites. When linking to external sites, please be sure to check the personal information regulations of the linked companies before use, as information will be managed according to their regulations.
12. Measures Taken for Personal Information Security Management
For stricter handling of personal information, we operate a personal information protection management system based on our privacy policy that complies with JIS Q 15001, having established personal information protection regulations while understanding the external environment. When actually handling personal information, we implement security management measures from four perspectives: organizational, human, physical, and technical. For details about security management measures, please contact the Personal Information Inquiry Desk listed in Section 13 below.
13. Personal Information Inquiry Desk
Please send inquiries to the “Personal Information Protection Consultation Desk” via this link.
(Reception hours: 10:00-17:00, excluding Saturdays, Sundays, holidays, and New Year’s holidays)
14. Procedures for Responding to Disclosure Requests
When we receive requests for notification of purpose of use, disclosure, correction, addition or deletion of content, cessation of use, erasure, cessation of third-party provision, and disclosure of third-party provision records (hereinafter collectively referred to as “personal information disclosure, etc.”), we will respond without delay within the scope protected by the Personal Information Protection Act. To request personal information disclosure, etc., please contact the “Personal Information Inquiry Desk” listed above. We will send you an application form (written document) for requesting personal information disclosure, etc. Please complete the required information on the application form and submit it along with documents confirming your identity.
15. Handling of Specific Personal Information
(1) Compliance with Laws Regarding Specific Personal Information
When handling specific personal information (defined as “specific personal information” in the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures (Act No. 27 of May 31, 2013)), the Company complies with laws, national guidelines, and other standards regarding the handling of specific personal information.
(2) Purpose of Using Specific Personal Information
The Company will handle acquired specific personal information only for individual number-related administrative procedures as prescribed by law, including procedures related to withholding tax, individual resident tax, labor insurance, social insurance, National Pension System Category 3 insured persons, and payment statement preparation.
(3) Security Management Measures for Specific Personal Information
The Company implements appropriate security management measures to prevent leakage, loss, or damage (including loss, destruction, and alteration) of specific personal information. We continuously review these security management measures and work to correct and improve them.
(4) Complaints and Inquiries
For complaints and consultations regarding specific personal information handled by the Company, please contact the “Personal Information Inquiry Desk” mentioned above.
Last revised: November 1, 2024