To our shareholders, customers, and partner companies, I would like to express my sincere gratitude for your exceptional and ongoing support.

Under our vision of “BETTER SYSTEMS, BETTER WORLD,” we at RAKSUL have been driving the structural transformation of traditional industries such as printing, logistics, and advertising. Our business began with a sharing model that uses technology to connect users with the available time and resources of businesses like printing companies, logistics providers, and local TV stations, delivering what is needed, in the quantity needed, at a low cost. I am deeply grateful that we have been able to continue our growth, supported by so many customers—particularly small and medium-sized enterprises (SMEs)—and our partner suppliers.

Since I assumed the role of CEO, we have evolved our traditional approach to business development in several key ways.

The first is building our ecosystem. Our core business since our founding, “selling printing and promotional materials via e-commerce,” will continue to grow significantly. However, the management challenges faced by SMEs, who make up the majority of our users, are not limited to this alone. To meet these diverse needs, we are leveraging our existing customer base and data to move beyond our current business domains and evolve into a “End-to-End Technology Platform for Small Businesses.” To achieve this, we are multi-layering our services—offering various products and services through BtoB e-commerce, providing operational support through software and BPO, and developing financial services for SMEs. We are focused on building an ecosystem where all these services will eventually link together, supporting user growth in a one-stop manner.

The second is our means of growth. Our ability to create businesses organically (in-house) is both a strength and a source of pride. At the same time, as we accelerate our business expansion, we must also consider further growth that utilizes our balance sheet. To this end, we have shifted from a reliance on organic growth to a multi-faceted growth strategy that also includes inorganic M&A. Our M&A is not mere addition. We see it as a “multiplier effect”—combining the platform we have built with the services and manufacturing capabilities that join our group through M&A.

RAKSUL’s future goal is to be the platform for SMEs—in other words, an “SME Enabler.” Based on technology, our services will range from “Transactions” (handling goods and services) to “Software/BPO” (integrating into business processes), and “Finance” (which we will roll out in the new fiscal year). Our future direction is to grow as an ecosystem that can provide this multi-layered service group under a single common ID, end-to-end. We believe we are uniquely positioned to achieve this, precisely because we have a customer base of over one million SMEs.

Our vision, “BETTER SYSTEMS, BETTER WORLD,” will continue to be the driving force behind our creation of corporate value. We are committed to pushing forward on this challenge as a unified team.

We sincerely ask for your continued support and encouragement.

RAKSUL INC.
Representative Director, President and CEO
Yo Nagami